Company Overview: Predictive Advisors is a PI Certified Premier Partner specializing in optimizing people strategies to drive business growth. We collaborate with managers, executives, and HR teams to implement systems that enhance leadership and teamwork, providing a competitive advantage. Our programs assist companies in scaling by securing top talent, building high-performing teams, and improving sales management for scalable, predictable results.
Role Overview: As a Graduate Intern focusing on Client Success, you will immerse yourself in all aspects of ensuring our clients achieve their desired outcomes with our services. This includes supporting client onboarding, coordinating training sessions, and providing ongoing support to foster strong client relationships. You will work closely with our team to identify client needs, develop tailored solutions, and monitor progress to ensure satisfaction and success.
Key Responsibilities:
- Client Onboarding: Assist in welcoming new clients by helping them understand our methodologies and tools, ensuring a seamless integration.
- Training and Support: Help coordinate and manage training programs that educate clients on effectively utilizing our services and/or the Predictive Index methodology.
- Relationship Building: Develop and maintain strong communications with clients, acting as a trusted advisor to support their goals.
- Feedback Analysis: Gather and analyze client feedback to identify areas for improvement and collaborate with the team to enhance our offerings.
- Project Assistance: Support internal projects aimed at improving customer success processes and tools.
Qualifications:
- Currently enrolled in a graduate program focusing on Business Administration, Human Resources, Organizational Development, or a related field.
- Strong interpersonal and communication skills.
- Demonstrated problem-solving abilities and a proactive approach.
- Ability to work collaboratively in a team environment.
- Interest in talent optimization and organizational development.
Learning Opportunities: This internship offers a unique chance to gain hands-on experience in customer success within a dynamic organizational development firm. You will learn about the Predictive Index methodology and its application in building high-performing teams and enhancing leadership effectiveness. Additionally, you will develop skills in client management, training facilitation, and project management.
Application Process: Interested candidates should submit a resume and cover letter detailing their interest and qualifications for this internship.