Job Summary
Responsible for the achievement of the location business plan objectives and fulfilling the expectations of all stakeholders (owners, customers, and employees). Provides leadership in evaluating, allocating, and managing human, physical and financial resources for the location. Optimizes the profitable growth of the business, the personal growth of employees, and the satisfaction of customers. Serves as an equipment sales territory manager.
Essential Duties and Responsibilities
-Executes the business plan and achieves financial performance, including sales, budgets and cost control, according to established goals for a location(s)
-Develops and maintains a positive relationship with all existing and new customers and resolves any elevated customer issues
-Ensures that appropriate communication takes place within and across all departments at the store location(s) which may include leading regular department management staff meetings and all-employee meetings
-Communicates the dealership values, principles, vision and mission within their location
-Communicates with other store managers to implement best practices and consistent processes for all departments within the organization
-Supports corporate managers in implementing changes in any department within the location
-Supports the successful planning and execution of marketing activities and events
-Oversees maintenance, security and a professional appearance of the facility and property for the location
-Serves as one of the equipment sales territory managers for the location
-Provides input to the hiring, development and coaching, evaluation, and effectiveness of the management team and other employees within their store
-Manages on-going relationships with key John Deere personnel
-Works with the company safety manager and departmental managers to ensure safety equipment is current and employees have a safe work environment.
-Supports the successful planning and execution of marketing activities and events in the community
-Determines what events/causes the location will donate to and which they will not
-Responsible for security of building after hours. In the event of storms etc, ensures building and grounds are secure and protected and on-call with our security company all hours
-Conducts regular employee reviews and works with human resources to manage employee concerns
-Works with corporate equipment managers to determine new equipment stocking and also used equipment inventory turns
Position Qualifications
-5+ years of experience in business to business sales
-3+ additional years of experience as a parts or service manager or in a sales role preferred
-Familiarity with agricultural production and equipment products preferred
-Experience dealing with elevated customer issues
-Ability to lead and motivate others
-Knowledge of financial metrics, marketing experience and a solid understanding of sales, parts and service operations
-Solid analytical, business planning, problem-solving, and communication skills
-Bachelor’s degree in Agriculture, Business or equivalent experience required